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Facebook, Twitter Trigger Enterprise Social Software Use
Social network services may usurp e-mail as the main method for communications among 20 percent of all business workers, thanks to the rising influence of Facebook and Twitter. That was one of five enterprise social software predictions Gartner analysts made Feb. 2. Gartner also predicted that while more than 50 percent of enterprises will use activity streams that include microblogging by 2012, standalone enterprise microblogging will have less than 5 percent penetration. Also: social network analysis won't fly rightaway, 70 percent of IT-led social projects will fail, and social apps will be modeled after smartphones. -
Thanks to the influence of Facebook and
Twitter, social network services may usurp e-mail as the main method for
communications among 20 percent of all business workers, one of five social
software predictions
issued by Gartner analysts Feb. 2.
Gartner's Matt Cain said the rigid d...